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PLEASE FOLLOW THE INSTRUCTIONS BELOW TO FILE YOUR CLAIM ACCURATELY:
If the policy number begins with any of the following prefixes, please call the Intake line at 210-540-8043 to file a claim.
If the policy number begins with the following prefix, please call the Intake line at 602-469-6241 to file a claim.
The required information to create a claim is:
1. The involved policy number
2. Date of loss (DOL)
3. Location of the loss
NOTE: To assist in making the process as efficient as possible, we ask that you provide any available additional information you may have regarding all parties involved.
After your claim is established, you will receive a claim number from someone on our team. The claim is then set up in our file handling system and assigned to an adjuster. Please make sure to provide accurate phone numbers and email addresses as this will be the primary mode of contact regarding your claim.
Please monitor your email and phone inbox for a response from our Intake Department and/or your assigned adjuster. If you do not know who your assigned adjuster is, please contact our Intake Department by selecting the corresponding policy prefix here.
PLEASE FOLLOW THE INSTRUCTIONS BELOW TO ACCURATELY FILE YOUR CLAIM:
If your policy number begins with any of the following prefix’s,
please call the Intake line at 210-540-8043 to file a claim.
If your policy number begins the following prefix:
Please call the Intake line at 602-469-6241 to file aclaim.
The required information to create a claim is:
1. The involved policy number
2. Date of loss (DOL)
3. Location of the loss
NOTE: To assist in making the process as efficient as possible, we ask that you provide any
available additional information you may have regarding all parties involved
After your claim is established, you will receive a claim number from someone on our team. The claim is then set up in our file handling and assigned to an adjuster. Please make sure to provide accurate phone numbers and email addresses as this will be the primary mode of contact regarding your claim.
Please monitor your email and phone inbox for a response from our Intake Department and/or your assigned adjuster. If you do not know who your assigned adjuster is, please contact our Intake Department by selecting the corresponding policy prefix above.
Every claim scenario is unique. If you have specific questions about your claim, such as how to get your vehicle fixed, obtaining a rental vehicle, or payment inquiries, please contact your assigned adjuster. If you do not know who your assigned adjuster is, please contact our Intake Department by selecting the corresponding policy prefix above.
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